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Privacy Policy

Effective date: September 18, 2025

This Privacy Policy explains how Oineer (“Oineer,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information when you visit oineer.com (the “Site”), engage with our content, or use our services. By using the Site, you agree to this Policy.

If you have questions, contact us at privacy@oineer.com.

1) Information We Collect

a) Information you provide

  • Contact details (name, email, phone, company, role)

  • Inquiry details (message content, project requirements, preferences)

  • Account and support information if you create an account or open a ticket

b) Information collected automatically

  • Usage data (pages viewed, links clicked, referring/exit pages, timestamps)

  • Device and network data (IP address, browser type/version, OS, approximate location)

  • Cookies, pixels, and similar technologies (see “Cookies & Tracking”)

c) Information from third parties

  • Lead and analytics partners (e.g., campaign attribution, firmographic data)

  • Public sources and referrals

We do not intentionally collect sensitive personal information (e.g., health, biometric, government IDs). If you believe you provided such data, please contact us to remove it.

2) How We Use Information

  • Provide, operate, and improve our Site and services

  • Respond to inquiries, provide quotes, and deliver customer support

  • Personalize content and measure the effectiveness of pages and campaigns

  • Send service-related communications; with your consent or as permitted by law, send marketing updates you can unsubscribe from at any time

  • Monitor security, prevent fraud/abuse, and enforce our terms

  • Comply with legal obligations and protect our rights

3) Legal Bases (EEA/UK Visitors)

Where GDPR/UK GDPR applies, we process personal data on these bases:

  • Contract (to provide requested services or respond to inquiries)

  • Legitimate interests (to secure and improve our Site/services, perform analytics, and market to business contacts)

  • Consent (for optional cookies/marketing where required)

  • Legal obligation (to comply with applicable laws)

You may withdraw consent at any time where we rely on it.

4) Cookies & Tracking

We use cookies and similar technologies to:

  • Remember preferences and improve Site performance

  • Analyze traffic and usage patterns

  • Measure campaign performance

You can manage or disable cookies in your browser settings. Where required, we display a cookie notice that allows you to accept or adjust non-essential cookies.

5) Analytics & Third-Party Tools

We may use analytics services (e.g., to understand which pages are most useful) and, where applicable, marketing tools that help us reach relevant business audiences. These providers process limited personal information under their own privacy terms. We do not use cross-context behavioral advertising, and we do not sell personal information.

6) How We Share Information

We share personal information only as needed to operate our business:

  • Service providers (hosting, analytics, email, CRM, security) under confidentiality and data-processing terms

  • Business transfers (merger, acquisition, asset sale) with appropriate protections

  • Legal compliance (to meet legal obligations or respond to lawful requests)

  • With your direction or consent (e.g., referrals, joint engagements)

We do not sell personal information and do not share it for cross-context behavioral advertising as defined by California law.

7) Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, including legal, accounting, or reporting requirements. When no longer needed, we delete or anonymize data in a reasonable timeframe.

8) Security

We employ administrative, technical, and physical safeguards designed to protect personal information (e.g., access controls, encryption in transit, hardened hosting). No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

9) International Transfers

If you access the Site from outside the country where our servers are located, your information may be transferred to, stored, and processed in other countries. Where required, we use appropriate safeguards (e.g., standard contractual clauses).

10) Your Rights & Choices

Depending on your location, you may have rights to:

  • Access and obtain a copy of your personal information

  • Correct inaccurate or incomplete data

  • Delete your information (subject to legal exceptions)

  • Restrict or object to certain processing

  • Port your data to another organization

  • Withdraw consent where processing is based on consent

To exercise rights, email privacy@oineer.com. We may need to verify your identity before responding.

Marketing communications: You can unsubscribe using the link in our emails or by contacting us.

Cookies: Use your browser or our cookie banner (where available) to manage non-essential cookies.

11) California Privacy Notice (CPRA)

For California residents, we provide this “Notice at Collection”:

  • Categories collected: identifiers (e.g., name, email), Internet/usage data (e.g., pages viewed, IP), professional information (e.g., company, role).

  • Purposes: to provide and improve services, respond to inquiries, analytics, security, and (where permitted) business-to-business marketing.

  • Retention: as described in Section 7.

  • Selling/Sharing: we do not sell personal information and do not share it for cross-context behavioral advertising.

  • Rights: access, delete, correct, limit use of sensitive data (if collected), and opt-out of sale/sharing (not applicable here). You may designate an authorized agent. We will not discriminate for exercising your rights.

Submit CPRA requests at privacy@oineer.com.

12) Children’s Privacy

Our Site and services are intended for business audiences. We do not knowingly collect personal information from children under 16. If you believe a child provided personal information, contact us to remove it.

13) Third-Party Links

The Site may link to third-party websites or services. We are not responsible for their privacy practices. Review their policies before providing personal information.

14) Do Not Track

Some browsers offer “Do Not Track” signals. Because there is no common standard, we do not respond to DNT signals. You can manage cookies and tracking via your browser and our cookie banner (where applicable).

15) Changes to This Policy

We may update this Policy from time to time. The “Effective date” above indicates the latest revision. Significant changes will be posted on this page or otherwise communicated as required.

16) Contact Us

Oineer
Email: privacy@oineer.com

This Policy is provided for general informational purposes and does not constitute legal advice. For specific compliance needs (e.g., GDPR, CPRA, HIPAA, PCI), consult your legal counsel. If you share your cookie/tool stack and service locations, I can tailor this further (e.g., add a Cookie Policy, DPA references, or region-specific language).